Getting started
- How do I create a GoldPlus account?
- What documents do I need for KYC?
- Is GoldPlus available in my city?
Saving in gold
- How is the live gold price calculated?
- Is there a minimum or maximum to save?
- Where is my gold physically stored?
The GoldPlus card
- When will I receive my card?
- How is gold converted to money at checkout?
- Can I use the card internationally?
- What do I do if my card is lost or stolen?
Withdrawals & redemption
- How do I withdraw my gold as money?
- Can I take physical delivery of my gold?
- What are the redemption charges?
Security & account
- How is my account secured?
- How do I update my registered mobile number?
- How do I close my account?
Still need help?
Email support@goldplus.ai or call our toll-free line at 1800-123-GOLD (Mon–Sat, 10 AM–7 PM IST). We respond to every email within one business day.